Celebrating excellence with Total Footprint x QA Score of 187

16th Nov 2024 – We are excited to announce that Fusion Business Solutions P Limited (FBSPL) has achieved a new milestone in the outsourcing leadership journey. We are now in the Outsourcing Accelerator 500 2024 index by securing a 289th rank with a quality score of 187. Proudly, we can say that our commitment to excellence and service delivery has earned us this prestigious recognition, which shows that we stand steadily for client satisfaction. This award depicts our brilliance in balancing operational efficiency globally with quality assurance, proving that we are a well-deserved outsourcing firm to achieve this recognition.

OA500 is the index that identifies the top 500 outsourcing providers globally by comparing, analyzing, and tracking performance across multiple factors. It is the #1 outsourcing authority offering an aggregator marketplace for the leading outsourcing firms worldwide. A comprehensive directory of 4000+ BPO companies, 450 plus podcast episodes, and over 5000 articles on the website ensures that clients are learning about outsourcing things in a bit more depth. Every year, it compiles the OA500 index, where BPO providers are ranked based on performance indicators like innovation, client satisfaction, quality assurance, and market dominance.

FBSPL’s placement in this index is a much-honored achievement highlighting our dedication to influencing the outsourcing sector.

A message from our founder

Speaking about this achievement, our Founder and Managing Director, Madhukar S. Dubey, said:

“This remarkable milestone underscores our ability to deliver tailor-made solutions while setting new benchmarks in the BPO sector. At FBSPL, we pride ourselves on driving innovation and leveraging cutting-edge approaches to create long-lasting value for our clients."

FBSPL’s global footprint creates an impact

With 17 years of experience, FBSPL distinguishes itself by facilitating customized outsourcing solutions across various industry verticals. Our agility and flexibility have become our strengths in optimizing processes and approaching problems proactively.

This achievement makes FBSPL think more about fulfilling its mission of delivering world-class solutions to our clients. We anticipate expanding this footprint as the company grows while remaining a leader in process management and IT solutions. With that, we are ready to shine brighter on the global stage by embracing new technologies and solidifying our reputation as a market leader in the outsourcing world.