Challenges impacting employee benefit administration
59%
Agencies report that increasing employee benefits expectations are driving the need for process optimization.
45%
Delayed quote processing and benefit plan comparisons lead to missed opportunities and reduced client satisfaction.
62%
Companies struggle with managing benefits enrollments, compliance tracking, and renewals efficiently.
54%
HR departments find it challenging to manage the administrative burden leading to compliance issues.
59%
Agencies report that increasing employee benefits expectations are driving the need for process optimization.
45%
Delayed quote processing and benefit plan comparisons lead to missed opportunities and reduced client satisfaction.
62%
Companies struggle with managing benefits enrollments, compliance tracking, and renewals efficiently.
54%
HR departments find it challenging to manage the administrative burden leading to compliance issues.
Win over your challenges with our employee benefits outsourcing services
End-to-end benefits administration
We handle everything from enrolling new hires to communication and follow-ups for simplified employee benefits administration.
Data security & compliance assurance
We prioritize data protection with strict security protocols and compliance to safeguard sensitive information.
24*7 support & communication
From real-time updates to 24*7 support, we ensure seamless coordination between agencies, carriers, and employees.
Customized administration solutions
We offer customized insurance employee benefit outsourcing services based on the agency's needs and requirements.
Premium Employee Benefit Administration Services
New Hire Enrollment
Managing Qualifying Events
Employee Termination
Prospect Setup in CRM
Quote Request Management
Payment & Billing Assistance
Form processing 
Our clients
Our tools expertise in employee benefits administration
Thought leadership
Explore our insights to know what sets us apart
Known for the best
Hear it from our clients
I must say that our partnership with Fusion Business Solutions (FBSPL) has been truly exceptional. What sets FBSPL apart is their remarkable ability to not only grasp our ever-evolving business needs but also their genuine curiosity to understand our culture. Their flexibility and agility have been invaluable. FBSPL’s proactive approach, coupled with their rigorous processes and scalability, has significantly enhanced our customer experiences and AI operations.
Chin Ma
Founder & President
We reached out to Fusion in the Fall of 2022 as we were having issues recruiting a skilled and motivated workforce locally to fill back-office roles in our organization. What started as a simple documentation validation exercise quickly grew into the team supporting more strategic review and reconciliation activities. The team has shown repeatedly that they are willing to take on more and more complicated tasks, and the leadership team is quick to rally and support their employees when things fall off track.
James Oickle
President & CEO
Fusion Business Solutions has been a game-changer for our company. Their responsive team, seamless onboarding, and commitment to excellence have significantly reduced our stress levels, allowing us to focus on what matters most – our clients. We've experienced measurable improvements in client retention and employee satisfaction since partnering with Fusion, making them the top choice for any business seeking efficient virtual assistant services.
Isom Rigell M. Ed.
Chief People Officer
Frequently asked questions
When you outsource employee benefits administration, you will experience reduced workload and enhanced accuracy & compliance. It helps you save time and costs while enhancing service delivery through automation, seamless carrier coordination, and expert support.
Our end-to-end benefits administration covers everything from carrier submissions to CRM updates and payroll deductions. For qualifying life events, we ensure that all events including marriage, childbirth, or loss of coverage are updated promptly without compliance risks or coverage gaps.
We offer end-to-end quote request processing, ensuring quick turnaround times. Our team of employee benefits administration gathers employee census data, verifies plan eligibility, and submits requests to multiple carriers.
We offer automated payment reminders, real-time reconciliations, and invoice tracking to ensure timely premium payments and error-free billing. Our team proactively coordinates with carriers and employers to reduce discrepancies and prevent policy lapses.
At FBSPL, we take the complexity out of employee benefits administration. Our expert-driven approach reduces administrative burden, ensures 100% compliance, and guarantees error-free enrollments and policy updates. We help agencies save time, decrease costs, and boost service delivery, all while ensuring 24/7 support.
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