AI has undoubtedly marked its importance in our daily lives. Companies are trusting it with noteworthy jobs and judgments, while we turn to it for advice on trip destinations, career courses, and a multitude of other purposes.
However, it has yet to gain the position where it can completely imitate humans' competency and intelligence.
One of the most famous examples highlighting the importance of human oversight in machine learning involves Amazon's AI model. This model was designed to screen candidates for open positions at Amazon. However, it was found to be biased against women.
But how did it happen to a company like Amazon, known for its commitment to workplace equality and integrity?
The answer lies in the data used to train AI models. For this, the company's historic hiring data for computer engineers was used, showing that the majority of engineers employed at Amazon were men.
The AI model used this information to infer that men were preferable to women, resulting in the demotion of any application that mentioned a female candidate.
Fortunately, Amazon's internal research team identified and addressed this problem before it became widely known. Although no one willingly trained AI to discriminate against women, the outcome remained a concern.
This is one of many incidences that underscore the importance of human intervention in ensuring that AI models function as intended.
Let's explore more and glance at some of the data annotation approaches that are more human-driven.
Data Annotation Techniques That Rely Heavily on Human Annotated Datasets
With the increasing acceptance of AI and machine learning, human intelligence has also grown in significance. This is due to the complexity and nuanced understanding required by several techniques involving contextual interpretation, subjective judgment, or intricate details. Here are a few such data annotation processes explained.
Sentiment Analysis
Often called opinion mining, sentiment analysis is the process of determining the underlying tone of a body text and then categorizing it into positive, negative, or neutral. This requires understanding context, irony, and subtle nuances that machines struggle with.
For instance, a social media post saying, 'Wow, what a fantastic way to ruin my day' might appear positive due to the word 'fantastic,' but the context suggests the sentiment is negative. Machines often struggle to correctly interpret such nuances, especially when the context or tone isn't clear.
Sarcasm Detection
It is a specific case of sentiment analysis in which, instead of analyzing the sentiments in their whole spectrum, the focus is sarcasm.
Consider a statement like, 'Great job on the presentation today, really nailed it' If the presentation was terrible, this is an example of sarcasm. Detecting this requires understanding not just the text but the context and tone in which it was delivered, which is challenging for AI systems.
Named Entity Recognition (NER)
In text, classifying entities like people, organizations, and locations can be complex, especially with ambiguous terms.
For instance, in the statement, 'Apple is releasing new products this fall,' the term 'Apple' can mean both tech company or the fruit. Correctly identifying this requires understanding the context. Recognizing new or less well-known entities like this in a text may also be challenging.
Multi-label Classification
Some texts or images may belong to multiple categories simultaneously, requiring advanced judgment to assign all relevant labels.
For example, an article on climate change summit can be classified under 'Politics,' 'Environment,' and 'International Relations.' The text belongs to all these categories simultaneously, requiring a system to assign multiple relevant labels.
Hierarchical Labeling
Allocating labels that reflect complex hierarchies or relationships, such as categorizing a product under multiple nested categories.
For instance, in an E-commerce platform, a product like 'Men's Leather Hiking Boots' requires hierarchical labeling such as 'Footwear'> 'Men's'> 'Hiking Boots.' Each level of the hierarchy adds a layer of classification that needs to be accurately assigned.
Medical Imaging
Identifying specific abnormalities or conditions in medical images requires expert knowledge to distinguish subtle differences.
For instance, analyzing an MRI scan to detect early signs of tumors requires expert knowledge. Subtle differences in imaging might be the only indicators of a potential issue, and distinguishing these nuances often requires a trained radiologist.
Art and Design Annotation
Annotating creative works like art or design involves subjective interpretation, which can only be achieved with human intervention.
For instance, labeling a piece of abstract art with labels like 'Modernist' or 'Cubist' involves subjective interpretation. Different people might have different perspectives on what category best describes the artwork, making consistent annotation challenging.
Legal Document Analysis
Knowledge of legal terminology and context is required to annotate legal documents.
For example, distinguishing between different types of liability clauses and their legal consequences involves a deep understanding of legal language and context.
As demonstrated, these techniques capture context, irony, and subtle distinctions that automated systems struggle to decipher. Thus, to achieve accurate and meaningful results, human judgments become inevitable.
Further, let’s examine through a comparative analysis how neglecting human-annotated datasets impacts the overall performance of machine learning models.
Data Annotation – With and Without Human Intelligence
The influence of dataset quality and completeness on AI models' performance has been reiterated now and then. Below is a comparative analysis that digs deeper and offers valuable insights into how human intervention affects the overall efficacy of AI models.
Particulars | With Human Intelligence | Without Human Intelligence (Automated Systems) |
Accuracy | High in complex or detailed cases. | Generally high for clear-cut, well-defined tasks; struggle with complexity. |
Handling Vagueness/ambiguity | Better at dealing with ambiguous or context-dependent data. | Often relies on explicit rules or training data; may struggles with ambiguity. |
Speed | Generally slower, especially for complex or large-scale tasks. | Faster and can handle large volumes of data quickly. |
Cost | Typically, more expensive due to labor costs. | Generally, more cost-effective after initial setup. |
Adaptability/learning | Can learn and adapt through experience and feedback. | Requires retraining and updates to improve. |
Errors | Errors may be due to fatigue, bias, or interpretation differences. | Errors are often due to limitations in the algorithm or training data. |
Quality control | Can involve iterative reviews and feedback loops to ensure high quality. | Quality control relies on model performance and may need periodic updates. |
Context understanding | Strong ability to understand and apply context in annotation tasks. | Limited to context explicitly included in training data or predefined rules. |
Scalability | Limited by the number of available annotators and their capacity. | Highly scalable once the system is developed and deployed. |
Handling complexity | Better at understanding and annotating data with complex or nuanced meanings. | Struggles with high complexity and nuanced contexts unless specifically trained. |
Flexibility | Highly flexible and adaptable to different contexts and nuances. | Limited by pre-defined rules or models; less adaptable to unexpected cases. |
In conclusion, data annotation is an essential aspect of machine learning and Artificial Intelligence, and both automated and human-driven approaches have their own strengths and weaknesses.
While human annotation excels in providing contextual understanding and domain expertise, automated annotation offers speed and efficiency. Thus, we should aim for a hybrid approach that integrates both methods and provides a balanced solution. This will not only leverage the strengths of each to achieve high-quality annotations but also manage costs and scalability.