An insurance brokerage availed FBSPL’s services. Implementing automated workflows and refining processes across the board, FBSPL helped clients significantly increase productivity and client satisfaction. Besides addressing the operational challenges, FBSPL laid the groundwork for future growth and innovation, showcasing the power of strategic outsourcing.
Prominent insurance brokerage firm specializing in Home, Auto, Flood, Commercial, and Personal Umbrella Insurance.
Adapting to a rapidly evolving industry with shifting customer expectations.
FBSPL provided virtual staff to help the client handle lot of work that saved more time for other employees.
Outsourcing impacted the client in a way to put more energy to develop new business and get more business opportunities.
The communication was certainly great through virtual meeting, phone call or email.